Unbound Virtual Reality

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Business Support & VR Services

We are happy to help you start up or support commercial VR applications

The service of Unbound VR goes beyond just selling VR hardware. Due to the major changes in the field of Virtual Reality, we notice that there is a great demand for extra service towards our business customers. It is not only important that you have the right VR products, but it also has to fit well in the space. For example, did you know that the smallest reflection of a television screen can already influence the way of tracking?

We are therefore happy to help you turn your space into a beautiful VR location. In our support you can choose 1 or more service packages. For more Information about prices or advice about the right service package you can Contact with our customer service.

1. Introduction & Personal Advice

We think it is important to get to know our customers. We do this by getting to know each other personally. During this first meeting we will discuss your wishes and expectations of Virtual Reality and it is possible to look around in our VR showroom. After an introductory meeting, we can make an appointment to visit you on location. We can then conduct a survey to map out which VR hardware you need and how best to place it.

This has the following advantages:

  • You know who you are doing business with;
  • Always tailor-made personal advice;
  • Visit our showroom;
  • Conclude with concrete steps for a follow-up.

2. Installation & Turn Key Delivery

Besides selling VR hardware, we also offer an installation service. We make personal agreements with you to bring the products along and they will join you the same. It is even possible to purchase a professional Virtual Reality package from us. We build one under the guidance of a professional team Virtual Reality Arena and we connect the necessary VR hardware.

  • No hassle installing the VR hardware;
  • Always the right products installed in a professional manner;
  • An all-in-one solution for the novice and experienced VR arcade.

3. Breakdown Service & Service Levels

Our breakdown service is a service in which we are available 6 days a week (from Monday to Saturday) to deal with malfunctions and defects in your VR arcade or center. This service can be concluded with us at various levels. For example, do you only want service during the week or do you also need to be available during the weekend? For more Information about the service levels you can Contact with us.

You can choose from the following service levels *:

  • Bronze: we are available for you from Monday to Saturday from 8.30 am to 5.30 pm and will respond within 24 hours;
  • Silver: we are available for you from Monday to Saturday from 8.30 am to 10 pm and will respond within 8 hours;
  • Gold: we are available for you from Monday to Saturday from 8.30 am to 10 pm and will respond within 2 hours.

* The price of the different server levels depends on the number of products underneath.

Curious how Unbound VR can support your company? Or do you have another question? Please Contact our customer service by sending an e-mail to: klantenservice@unboundvr.nl or call +31 (0)85 1302 742.

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