Unbound virtual reality

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contact details

Contact data Unbound VR

Our customer service is always there for you! Do you have a question or comment? You can let us know by sending an email to:

  • General question: klantenservice@unboundvr.nl
  • Return request: retouren@unboundvr.nl
  • Technical question: service@unboundvr.nl

Address data

  • Unbound VR
  • Wijchenseweg 132
  • 6538 SX Nijmegen
  • The Netherlands

Bank details

  • Chamber of Commerce number: 74112406
  • VAT number: NL 859776761B01
  • Bank account number: NL25INGB0007638708
  • For International payments: ING Bank NV Foreign Operations PO Box 1800 1000 BV Amsterdam BIC: INGBNL2A

Accessibility

From Monday to Friday between 9 a.m. and 5 p.m. Please note we do not have a physical store for consumers at this address. We sell to consumers exclusively through our webshop. Business customers can visit our showroom by appointment for demonstrations of our VR simulators and VR glasses.

Complaints

We recommend that you first report complaints to us by emailing service@unboundvr.nl. If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur. From February 15, 2016 it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being dealt with elsewhere, you are free to file the complaint via the platform of the European Union.

Business customers

Are you a business customer and do you want to use VR in a professional environment? Or do you want to contact us to make an appointment? Take a look at our B2B website for the possibilities.

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